Once you have arrived, pass through customs and proceed to the arrivals area of the airport. Look for your driver, he will be waiting for you holding a sign with the don Quijote logo and your name.

The shuttle service can be scheduled according to the time of your arrival. At some destinations, such as Argentina and Costa Rica, it is obligatory to use our shuttle service if your flight arrives at certain hours.

In each destination there is a collection point available 24 hours per day. You will be given more details of your situation once you have formalized your registration in full.

If you have any issues you can call don Quijote’s 24 hour emergency telephone number at +34 636 450 998. Additionally, prior to your arrival you will be given an emergency telephone number specific to your destination.
 

A don Quijote representative will be waiting for you at the airport, train station or bus station, holding a sign with the don Quijote logo and your name, as long as you provide us with your arrival information.

If you have paid in full, we will send you the final confirmation and address of your accommodation approximately two weeks prior to arrival.
 

If you have booked accommodation with us, you will receive instructions for the day of arrival along with the confirmation (where to go, how to pick up the keys, etc.). We are easily reachable by phone if you have any issues.

If you booked a language course without accommodations, you must go directly to the school on Monday at 8:30 a.m. for your first Spanish proficiency evaluation.

don Quijote’s 24 hour emergency telephone number is + 34 636 450 998.

All cities have their own additional emergency telephone number that we will send you prior to arrival.
 

If you book our airport shuttle service, we will send you detailed instructions prior to arrival. We recommend that you arrive the day before the start of the course. If you have any further questions on this topic or want to book the shuttle service now, contact us at helpdq@donquijote.org.

Give us a call at our 24-hour emergency phone to let us know and we will find a solution to any arrival issue (we've seen it all!).

Depending on your destination you will find different activities scheduled. Some of them are free and others require separate payment. At your school you will find a calendar with updated activities and pricing. Remember to make your reservation early!

Of course they are! All dQ schools are recognized by the Cervantes Institute. We are also proud to be accredited by or members of:
• Ideal Quality Certificate
• Eduspain
• FEDELE, CEELE, ACELE, Association of Spanish Schools Granada, Spanish in Andalusia, Association of Spanish Schools in Madrid, Association of Spanish Schools of Castile and Leon, AELE and AMEELE.
• ALTO, WYSE, NAFSA, ALTO, EAIE, CONSUMO

Yes, excursions are usually organized on weekends. They are always optional and paid separately at the school. See the Activities (http://www.donquijote.org/en/don-quijote-activities) page of our web for examples of excursions and activities at all of our schools.

Yes, all don Quijote schools offer free Wi-Fi and a computer room open between 9 a.m. and 10 p.m. with free internet access. 

Yes. Students can recuperate one day of class when there are two national holidays within the same week. Spanish cities celebrate many local holidays as well. To check for holidays during your preferred travel dates, visit the Pricelist page accessible from the main menu.

As a new student, you are expected at the school at 8 a.m. If you are an absolute beginner, you will attend a welcome talk, a guided tour of the town and your first class. If you already know some Spanish, you will take an oral and written Spanish level test before going on a guided tour of the town and your first class. Every two weeks, new students are invited to a welcome dinner to help them get acquainted with the faculty and their fellow students.

Of course it is! don Quijote is proud to be a center that has one of the highest percentages of students subsidized by the CSN. Applying for grants and loans is easy: you can call the CSN and ask them to send to you the necessary forms. Their number is: 0771-276 000. One of these forms (5509W) is a reservation confirmation that we will send you as soon as we confirm your registration (with a deposit of just 250 Euros). 

The CSN usually takes about 3 weeks to process the application from the time they receive it. That’s why you should register at least five weeks before the starting date of your course. This way you can have the money in your account two weeks before classes begin (which is when you must have the rest of the course fee paid). 

Of course you can. All don Quijote schools in Spain and most of don Quijote schools in Latin America are recognized by the German government in specific states and qualify for the Bildungsurlaub scholarship, although this may not be true for partner schools.

Our Spanish courses are recognized by the following federal states: Hamburg, Schleswig-Holstein, Bremen, Brandenburg, Saxony-Anhalt, Mecklenburg-Western Pomerania, Rhineland Palatinate, Saarland, Berlin, Lower Saxony and Hesse.

In Spain, you are required to book a don Quijote intensive Spanish course with a minimum of 30 hours of group classes per week. In Latin America, you must take an intensive Spanish course with a minimum of 25 hours of group classes plus an additional 5 private classes per week. In Lower Saxony, Mecklenburg-Western Pomerania and Hesse, students must also take additional classes to meet requirements.

The regions do have strict rules which must be met, which is why we must receive each request at least three months prior to the planned starting date.
 

Yes. We offer travel medical insurance coverage throughout Spain and in all our schools' destinations in Latin America (except Cuba).

It is not mandatory, however we do recommend that all students take out a health insurance policy that guarantees coverage. Our don Quijote policy is a great option and can be taken out in blocks of four week periods.

We advise all EU citizens to bring their European Health Insurance Card EHIC (formerly the E111 document) with them to their don Quijote program. If you require medical treatment, this card and your medical bill will allow you to be reimbursed by your country of origin for any medical expenses incurred while abroad.
 

The only limitation for medical insurance is in Latin America, where the age limit is 65.

It starts at 8 a.m.
 

You will not be able to know the exact schedule of your classes until 7 days before starting your course. In general, classes take place in the mornings from 9 a.m. to 1 p.m. and afternoons from 3 p.m. to 8 p.m. but there is some flexibility.

Our experts publish our own don Quijote books to ensure we are using relevant and updated material. You will receive your textbooks on the first day of class.
 

Yes, you can earn university credits while studying with don Quijote. We already have an agreement with many American universities and we would be happy to start a study program with your university. 

If earning university credits is important to you, let us know on the first day of class because you may have to take some specific tests according to the American academic system. 
 

In regular courses the average age is 18. (We offer special courses and summer camps for students under 18.)

Age has never been a limitation for us. In fact, we have programs that span very broad age ranges. So far we have welcomed adult students from 19 to 83 years old. It's always a good time to learn Spanish!

We determine the make-up of the group according to the students’ abilities. The first day of the course begins with an oral and written test. If you are a beginner you will start directly in a beginners group.

Yes, of course. We offer great preparation courses as well, with a very high pass rate.

For students of Spanish as a second language we recommend testing for the DELE (Diploma de Español como Lengua Extranjera) certificate. This is the most well-known exam and is ideal if you are thinking of working in a bilingual office one day. There are six levels with six corresponding exams you can take to earn your certificate. We guarantee you will pass after taking a DELE preparation course with us!

The SIELE (Servicio Internacional de Evaluación de la Lengua Española) is also an excellent choice, and is one of the newer exams available. We also offer great preparation courses for the SIELE. This exam must be renewed every two years and tests Spanish as a rich, varied language with different vocabulary and phrases throughout the world. This exam is especially helpful for getting into universities and landing prestigious jobs in the Spanish-speaking world.

If you are specifically interested in business, we recommend that you take the Chamber of Commerce Business Spanish Exam. This exam is also officially recognized and focuses on a wide range of business-related topics. Our preparation course is incredibly interesting; you are sure to learn all about finance, politics and tourism as it relates to the Spanish-speaking world, and beyond.

At the end of the course you will receive a certificate of accomplishment if you have attended at least 85% of your classes. This certificate indicates the course you took, duration, objectives, Spanish proficiency level, special subjects, additional courses and the number of hours completed. 

If you completed less than 85% of your classes your certificate will only show the actual number of classes you attended. 

If you are from the United States, talk with us at the beginning of your course. We can give you an evaluation that meets the American rating system (eg. A+, B-...), which is necessary for earning university credits.
 

Of course! In addition to group courses, don Quijote offers one-to-one private Spanish classes at all don Quijote schools, for all levels. You may also request customized language content to learn the vocabulary of a certain field such as literature, business, medical Spanish or any other subject.

The price is per hour, with packages available when you take five or more classes per week, and/or study in semi-private classes with a friend.

Our Premium courses allow you to easily combine a mini group course with one-to-one classes, priced in price packages. Combining a group course with private classes is a highly effective way to make maximum progress in your Spanish skills in a limited time.
 

If you are thinking about obtaining credits for your university, it is very important you tell us on your first day of class, since you will have to take specific tests for us to evaluate you according to your academic system.

This is very unlikely at don Quijote. One of our strengths is that, due to the large number of students we have all year round, we can always make groups not only for each level, but also for sub-levels, which guarantees that you will always be with the students of your same level and give you more oppotunities to practice.

This is not necessary since our teachers make continuous evaluations. However, if you are studying with us over a long period, we would like to give you an occasional exam so that you can clearly see your progress. This will encourage you to keep learning!
 

For intensive and super-intensive courses, we guarantee that you will never have a group of more than 10 students at a don Quijote school. Typically, the classes are much smaller, but it varies depending on the destination, course and time of year.
 

Yes, we do! We offer Premium Executive Programs, Chamber of Commerce Business Spanish Exam Preparation Courses and Private One-on-One Classes.

Our Business Exam Prep Course is ideal for boosting your resume with an official certificate. You must have at least a B1 level to sign up for this course.

Private one-on-one classes can be arranged to focus on business, just let us know what you're interested in.

Our Premium Executive Programs are complete packages of intensive classes, networking lunches with professionals, private classes and private online classes. 

Yes, We offer special pricing for groups of 6 or more. We love working with travel agents and teachers to coordinate group trips as well! Contact us at groups@donquijote.org for more information.