don Quijote

对于刚刚来到一个新的城市的你,明天就要开始你的课程,一定会很紧张。不过不要担心:我们可以提供个性化的服务,接机服务等,使一切变得更容易。

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我在机场的哪里可以找到接我的工作人员?

一旦你过了海关,我们堂吉诃德的学生代表将会举着写有学校名称的旗帜迎接你。

预订送机服务有时间限制吗?

我们的接机服务一般都是根据你到达的时间进行安排的,但是在阿根廷和哥斯达黎加有固定的接机时间,无法按照你的到达时间进行安排。你可以提前跟我们联系,以便做好合适的时间安排。

如果我没有预订接机服务,等我到达以后去哪里可以取我宿舍的钥匙?

我们提供了24小时服务的工作站,方便你随时办理入住手续,以及获取住宿所需的所有物品。

当我到达目的地以后,发生任何问题我应该和谁联系?

如果您在到达以后有任何问题或希望得到紧急帮助,请拨打堂吉诃德的24小时服务电话:+34636450998.

你们的接机服务都在哪些地方?

堂吉诃德的接机服务代表将在机场、火车站或者你所在的交通站接你,你只要向我们提供您的到达信息。

我怎么知道我的住宿地址?

在你到达的2个星期前(当收到全额付款后),我们将发送给你确认信息,并告知您的住宿地址。

Where should I go when I arrive?

If you have booked accommodation with us, you will receive instructions for the day of arrival along with the confirmation (where to go, how to collect the keys, etc.). We are easily reachable by phone if you have any issues.

If you booked a language course without accommodations, you must go directly to the school on Monday at 8:30am for your first Spanish proficiency evaluation.

don Quijote’s 24 hour emergency telephone number is + 34 636 450 998.
*All cities have their own additional emergency telephone number that will receive prior to arrival.
 

How do I get to the accommodation / school?

If you book our airport shuttle service, we will send you detailed instructions prior to arrival. We recommend that you arrive the day before the start of the course. If you have any further questions on this topic or want to book the shuttle service now, contact us at helpdq@donquijote.org.

What happens if I can’t find the don Quijote representative or if my flight has been delayed or canceled?

Give us a call at our 24-hour emergency phone to let us know and we will find a solution to any arrival issue (we've seen it all!).

任何疑问?

想了解更多关于我们的课程及目的地吗?

+34 923 268 860